1. Introduction

Shrivastava Infotech Software Solution Pvt Ltd ('we', 'our', or 'us') operates ePrincipal, an AI-powered school management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly (such as school name, administrator details, student records), information collected automatically (usage data, device information, log files), and information from third-party integrations (cloud providers, authentication services).

3. How We Use Your Information

We use the information we collect to provide and improve our services, generate AI-powered insights and reports, communicate with you about your account, ensure platform security, and comply with legal obligations.

4. Data Residency & Storage

ePrincipal supports flexible deployment and storage options based on school policy and implementation requirements. Student data is never sold to third parties.

5. Data Security

We implement enterprise-grade security including end-to-end encryption (AES-256), role-based access control, regular security audits, multi-factor authentication, and compliance with ISO 27001 standards. All data is encrypted at rest and in transit.

6. DPDPA Compliance

We comply with India's Digital Personal Data Protection Act (DPDPA) 2023. This includes obtaining appropriate consent for data processing, providing data portability rights, and ensuring data is processed only for specified purposes.

7. GDPR Readiness

For international schools and users, we maintain GDPR-ready practices including data subject rights (access, rectification, erasure), data processing agreements, and privacy by design principles.

8. Children's Privacy

ePrincipal processes student data on behalf of schools. Schools are responsible for obtaining appropriate consent from parents/guardians. We do not knowingly collect personal information from children without proper institutional consent.

9. Contact Us

For privacy-related inquiries, contact us at info@eprincipal.in or write to: Shrivastava Infotech Software Solution Pvt Ltd, D 106 Sector 10, Noida, Uttar Pradesh, India.